ADAPT Qualifications — Resources

REASONABLE ADJUSTMENT POLICY

ADAPT Qualifications is committed to making our certification courses accessible to all learners. If you have a disability, long-term health condition, learning difference, or other significant circumstance that may affect your ability to demonstrate your knowledge and skills under standard assessment conditions, you may be entitled to a reasonable adjustment.

What is a reasonable adjustment?

A reasonable adjustment is a change to the standard assessment conditions or format that enables a learner to demonstrate their competence on an equal basis with other learners. Adjustments do not lower the standard of the qualification — they remove barriers that are unrelated to the knowledge and skills being assessed.

Reasonable adjustments must be requested and approved in advance. They cannot be applied retrospectively to an assessment that has already been completed.

Examples of adjustments

Every request is considered individually. The following are examples of adjustments that ADAPT may be able to provide, subject to the nature of the assessment and practical feasibility:

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Extra time

Additional time for written assessment components for learners with dyslexia, processing difficulties, or other relevant conditions.

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Alternative format

Written assessment materials provided in large print, or the option to give oral responses in lieu of written ones where appropriate.

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Modified practical requirements

Adjustments to physical requirements of the practical assessment for learners with a relevant disability or injury, where the core competency can still be demonstrated.

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Language support

Use of a bilingual dictionary or additional time for learners whose first language is not the language of instruction.

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Rest breaks

Scheduled additional rest breaks during assessments for learners with relevant health conditions.

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Remote or video submission

Completion of certain assessment components remotely or via video submission where in-person attendance presents a significant barrier.

ADAPT will always seek to accommodate reasonable requests. However, adjustments cannot be made where they would compromise the fundamental competency being assessed, or where they would give an unfair advantage over other learners demonstrating the same qualification standard.

How to request an adjustment

1

Submit your request in advance

Requests must be submitted at least 10 working days before the start of your course. This gives ADAPT Qualifications and the course Tutor sufficient time to consider and implement any approved adjustments. Requests submitted after this deadline may not be possible to accommodate.

2

Complete the Reasonable Adjustment Request Form

Use the form on this page to provide details of your circumstances, the adjustment you are requesting, and any supporting evidence. Supporting evidence might include a medical letter, educational psychology report, or similar documentation. You do not need to share a full diagnosis — a brief description of how your condition affects you in an assessment context is sufficient.

3

ADAPT reviews your request

Your request will be reviewed by ADAPT Qualifications within 5 working days. We will confirm whether the adjustment can be provided as requested, offer an alternative, or explain why it is not possible in this case. All requests are treated confidentially.

4

Approval is confirmed in writing

If your adjustment is approved, you will receive written confirmation to bring with you to the course. Your Tutor will be briefed on the approved adjustment in advance. The adjustment will be applied consistently across all relevant assessment components during your course.

Reasonable Adjustment Request Form

Complete the form below and email it — along with any supporting documentation — to info@adaptqualifications.com with the subject line "Reasonable Adjustment Request". A member of the ADAPT team will respond within 5 working days.

Reasonable Adjustment Request Form

This form is for informational purposes — please copy the field labels below into your email and complete them, or print this page and return it to us as an attachment. All information is treated in strict confidence.

e.g. "I have dyslexia which affects my reading speed and written expression under timed conditions."
Supporting evidence could include a letter from a medical professional, educational psychologist, or similar. It is helpful but not always required.
Your personal information will be handled in accordance with ADAPT Qualifications' privacy policy and applicable data protection legislation. Information shared in this form will only be used to process your reasonable adjustment request.
To submit: Email this completed form — along with any supporting documents — to info@adaptqualifications.com with the subject line "Reasonable Adjustment Request — [Your Name] — [Course Date]". Please submit at least 10 working days before your course start date.

Questions?

Get in touch
Email info@adaptqualifications.com — for any questions about reasonable adjustments or to discuss your needs before submitting a formal request.